Before you switch, confirm which company actually holds your services. Netregistry was reported in 2021 as one of the brands of the Webcentral group, formerly Melbourne IT, and the brand history is messy enough that your invoices, nameservers and domain records may name different things. Once that is clear, the move is a routine domain, DNS, website and email checklist.
Domain industry reporting from February 2021 describes Webcentral as having been founded as Melbourne IT, renamed Arq Group in 2018, then Webcentral Group in 2020, with Melbourne IT, Netregistry, WME and Domainz among its brands at that time, and a stated plan to move towards a single brand. That reporting is the DomainIncite article listed below, so treat it as a dated snapshot rather than the current structure.
One correction worth making: some older write-ups say Web.com bought Webcentral. DomainIncite reported in 2021 that Webcentral had become majority-owned by 5G Networks after it beat a rival offer from Web.com. Webcentral's own site, as of October 2026, describes the company as supporting Australian businesses since 1997 and offering domains, hosting and email, and does not mention Netregistry or give an owner. For current ownership and brand status, check the company's own legal pages and the registrar shown in your WHOIS record.
Work from the account, not the brand name. Make a list of every domain, hosting plan, mailbox, SSL certificate and add-on you have, who the registrar of record is (the WHOIS lookup shows it), and where your nameservers point. The nameserver guide explains why that last item decides what breaks.
Then check the billing: renewal dates, any prepaid terms and notice requirements. Do not cancel anything until the domain, site and email are confirmed working elsewhere.
For a .com.au or other .au name, the process is set by auDA: get the authorisation code from your registrar or auDA's password recovery tool, start the transfer with the new registrar, and confirm by email. auDA states there is no fee for the registrar transfer and that it can take up to three days after approval. The full steps are in how to transfer a .com.au domain.
A site on cPanel hosting can usually be copied by exporting a full backup, or you can ask the new host to migrate it. Migrating cPanel to cPanel covers the manual way. Treat mail as its own plan, because moving a website does not move the mailboxes.
For email, create the mailboxes at the new provider, copy the old mail across over IMAP, then switch the MX records last. See how to migrate email hosting. HostBible's team can do the site and email move for free as part of hosting, on a staging copy, and you switch DNS when you are happy. This is general information, so confirm the details with your current provider.
HostBible migrates websites and email from any host for free, keeps your old site live while it builds and tests the new one, and then you switch DNS.
See website migration