Leaving Crazy Domains is a three-part job: the domain, the DNS, and the website and email. Crazy Domains publishes its own steps for transferring a domain away, and the .au rules make the registrar move itself free. The part people trip over is DNS, because Crazy Domains says its DNS stops working once the domain leaves.
Reasons vary: renewal pricing, wanting hosting and email under one roof, a bundle that no longer fits, or simply tidying up after years of add-ons. None of that needs a verdict on any provider.
What matters for the move is what you actually have there. List the domains, whether hosting, email, an SSL certificate or a website builder sit on the same account, and where your nameservers point. Our guide to leaving GoDaddy follows the same logic if you want a second worked example.
Crazy Domains' help article lists the preparation. Remove the registrar lock and get the authorisation (EPP) code. Make sure the domain is not expired or in the redemption period. Turn domain privacy off so the registrant email is visible, and confirm you can read the registrant email, because approval emails go there. Then give the code to the new registrar, complete checkout and approve the confirmation email.
The same article says a 60-day transfer lock may apply if the domain is newly registered, was recently transferred, or had its registrant details recently changed, and that the exact rules depend on the registry. auDA's own transfer page does not mention a 60-day rule for .au, so ask Crazy Domains whether any lock applies to your particular name before you plan dates. For the auDA side, including the password recovery tool and how long the transfer takes, see how to transfer a .com.au domain.
Crazy Domains states that if you use its Account Manager DNS, that DNS stops working once the domain leaves, so you must set up DNS again with your new registrar. If your nameservers already point elsewhere, there is nothing to do. Export or copy every record (A, CNAME, MX, TXT for SPF and DKIM) before you start, and set the new zone up first. How to migrate DNS shows the order.
Email is separate from the domain. If your mailboxes are with Crazy Domains, moving the domain does not move the mail, so plan the mailbox migration at the same time. How to migrate email hosting covers it. HostBible can include email in a free migration, done by its team, for hosting customers.
Skip the headline price and look at four things: the renewal price for the specific .com.au (not the first-year price), whether the registrar is the registrar of record or a reseller, how DNS is managed, and where the support requests go. Under auDA's rules there is no fee to transfer between registrars, so if one is quoting you a transfer fee, ask what it covers. Check any prices on the provider's own page on the day, because they change.
For the site itself, a zero-downtime move builds the new copy while the old stays live, then switches DNS, as set out in migrating a website without downtime. This is general information. Confirm requirements with Crazy Domains and your new registrar before you begin.
HostBible's team migrates files, databases and email from any host for free, on a staging copy, while your old site stays live. The domain can stay where it is or move when you are ready.
See website migration