Legal

Terms & Policies

HostBible: Refund Policy

Effective: September 14, 2025

To provide consistently low prices and guaranteed capacity, HostBible, Inc. (“HostBible”, “we”, “us”) maintains a strict no-refunds policy. By placing an order or using our Services, you acknowledge and agree to this policy.

1) No Refunds for Prepaid Fees

  • All fees are due in advance for the selected service term (monthly, quarterly, annually, etc.).
  • All fees are non-refundable once payment is processed, regardless of actual usage or cancellation date.
  • There are no partial or prorated refunds for unused time, early cancellation, or service downgrades.

2) Capacity Reservation

When you place an order, we immediately reserve infrastructure capacity (compute, storage, licensing, and support resources) for your use. Because this allocation incurs fixed costs, fees cannot be refunded even if you stop using the service.

3) Exceptions

  • Refunds will be issued only if required by applicable law or expressly stated in a specific promotional offer at time of purchase.
  • Chargebacks or payment disputes will result in immediate service suspension and may incur recovery fees.

4) Domains, Licenses & Add-Ons

Domain registrations, SSL certificates, third-party licenses, and add-on services are never refundable once submitted to the upstream provider, regardless of activation status.

5) How to Cancel

You may cancel at any time through your control panel or by contacting support@hostbible.com. Cancellation stops future renewals but does not entitle you to a refund of any prepaid fees.

6) Your Agreement

By completing a purchase, you confirm that you understand and accept this strict no-refund policy, which enables us to maintain stable low pricing for all customers.

This Refund Policy is intended to be clear and practical, but it is not legal advice.